May 3, 2018

Reminder About Suspicious Email Phishing

Email Security

With so many fraudulent emails in circulation, we wanted to send a reminder about our communication practices.  Remember that Traditional Bank won’t ask for confidential information such as your user name, password, personal identification number (PIN) or other account information in a text message or email.

On the Internet, "phishing" refers to criminal activity that attempts to fraudulently obtain sensitive information. There are several ways a fraudster will try to obtain sensitive information such as your social security number, driver's license, credit card information, or bank account information, often luring you with a sense of urgency.  Sometimes a fraudster will first send you a benign email (think of this as the bait) to lure you into a conversation and then follow that up with a phishing email.  At other times, the fraudster will just send one phishing email asking you to click on a link or directing you to a website requesting you to enter your personal information such as User ID and Password. 

Here are some tips to help you recognize fake emails:

  • Mouse over the link and check the URL.  Does it look legitimate or does it look like it will take you to a different website?
  • Even if you have a relationship with the sender, continue to be cautious before clicking a link.  If you have any questions or concerns, call the business with whom you have the relationship.
  • Does the email contain grammatical errors? If so, be suspicious.
  • Are there any attachments in the email?  If so, do not click on the attachment before contacting the sender to verify its contents.
  • Does the email request personal information?  If so, do not reply.

For more information, visit our Security Center.