May 3, 2018
Reminder About Suspicious Email Phishing
With so many fraudulent emails in circulation, we wanted to send a reminder about our communication practices. Remember that Traditional Bank won’t ask for confidential information such as your user name, password, personal identification number (PIN) or other account information in a text message or email.
On the Internet, "phishing" refers to criminal activity that attempts to fraudulently obtain sensitive information. There are several ways a fraudster will try to obtain sensitive information such as your social security number, driver's license, credit card information, or bank account information, often luring you with a sense of urgency. Sometimes a fraudster will first send you a benign email (think of this as the bait) to lure you into a conversation and then follow that up with a phishing email. At other times, the fraudster will just send one phishing email asking you to click on a link or directing you to a website requesting you to enter your personal information such as User ID and Password.
Here are some tips to help you recognize fake emails:
- Mouse over the link and check the URL. Does it look legitimate or does it look like it will take you to a different website?
- Even if you have a relationship with the sender, continue to be cautious before clicking a link. If you have any questions or concerns, call the business with whom you have the relationship.
- Does the email contain grammatical errors? If so, be suspicious.
- Are there any attachments in the email? If so, do not click on the attachment before contacting the sender to verify its contents.
- Does the email request personal information? If so, do not reply.
For more information, visit our Security Center.