The current Xpress Phone banking numbers will no longer work beginning Friday, January 18. Starting January 18 all customers will enjoy the same convenient telephone banking services through a new, toll-free number: 1-888-918-0854. Dial 1-888-918-0854 to check balances, track recent transactions or receive interest information on deposit accounts and loans.
Will there be down time during the transition? No. The new number becomes active immediately as the old numbers are disabled.
If I currently use telephone banking, will I have to reset my password? Yes. You will re-activate your telephone banking enrollment during your first call by providing unique banking information to verify account ownership.
What if I have trouble accessing my account information the first time I call? Just call your local banking center. A Traditional Bank team member will be happy to help you.